Privacy policy
Order Cancellation & Return Policy
Order Cancellations
You may cancel your order at no cost provided the cancellation request is made before your order enters the production or shipping phase. Upon cancellation, you will receive a full refund.
Please note that orders which have already been shipped cannot be cancelled.
Returns
We accept returns for items requested within 14 days of receipt. To be eligible for a return:
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Item must be unused and in original condition
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Original packaging must be intact
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Proof of purchase is required
Please do not return items to the manufacturer. To initiate a return, contact our customer service for authorization and return instructions.
Shipping Costs
Customers are responsible for return shipping costs. We do not charge restocking fees for returned items.
Refund Process
After we receive and inspect your returned item, we will notify you of the refund status. Approved refunds will be processed to your original payment method within [number] business days.
Missing Refunds?
If you haven't received your refund:
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Verify with your bank account first
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Contact your credit card company
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Check with your bank
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If still unresolved, contact us at lesmanar.com
Need Help?
For return authorization and shipping address, please contact our customer service team at lesmanar.com